The generator adapts to sentiment automatically. For a glowing review it writes warm, specific thank-yous that quietly sell to future readers; for a complaint it stays gracious, takes ownership without admitting fault, and moves the resolution offline. You always get three distinct options to choose from.
How to use it, step by step
- Paste the customer’s review into the box.
- Set their star rating so the tone matches the sentiment.
- Pick a reply tone and, optionally, your business name and a sign-off.
- Click Generate 3 replies and wait a couple of seconds.
- Pick the option you like and tap Copy - then paste it into Google.
Why three options
One reply rarely fits every situation, so the tool always returns three genuinely different angles - typically a short and gracious version, a detailed and specific one, and a third that either invites the customer back or moves a complaint offline. Read all three, pick the one that sounds most like you, and tweak a word or two before posting.
Always read before you post
The drafts are excellent starting points, but they are still drafts. Never promise a refund or admit fault you have not verified, and make sure the reply reflects what actually happened. A 20-second read before posting keeps every public reply accurate and on-brand.
Reply to a review now
It is free, takes seconds, and needs no signup. Try it on a recent review, then book a free call and we will set up your whole review workflow.
Open the Review-Reply Generator → Book a free call →